Client/Customer Portal Development

Equip your clients and customers with a powerful tool to interact with your brand. We provide client portal development services to create a robust interface that engages your target audience and provides branded services at their fingertips.

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Understanding Client Portal Development

Client portals are dedicated login points or access points through which your clients gain access to your company's resources and services. It is a pivotal interface that empowers your clients to take control of their queries and solutions through accessing the chatbots, whitepapers, support systems, etc. housed on the client portal.

Offer your customers features such as submitting complaints or feedback, accessing whitepapers or user manuals, creating support requests, accessing company forums, or getting expert help through client portals.

Create an interface that communicates and engages your audience. Get in touch today!

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What Does a Client Portal Offer?

01
Better Communication

The portal serves as a centralized platform where both your team and your clients can interact seamlessly.

02
Streamlined Collaboration

Simplify business-client collaboration using a single, integrated channel.

03
Higher Transparency

Maintain a transparent stance by providing clients with real-time status updates.

04
Cost-Saving

Automate several tasks and operations, like sending documents, scheduling meetings, etc.

05
Round the Clock Access

Give customers round-the-clock access to order/project updates through flexible logins.

06
Efficient Billing and Payments

Automatically record every transaction and associated paperwork through the portal.

How We Do It

01
Goal Orientation

We gather information regarding the purpose and usage of the portal, client requirements, and customer needs that need to be addressed.

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02
Tech Stack Selection and Design

We select the most suitable technologies to design a strong, performant backend and a fluid, minimalist, and intuitive frontend.

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03
Prototyping

We then develop a prototype to give our clients a realistic look and feel of the final product so that they can suggest changes if needed.

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04
Changes and Approvals

Any changes or modifications are welcome before the final approval. It enables us to deliver a portal that resonates with your needs perfectly.

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Support and Maintenance

We believe in being proactive with support and maintenance of the final product. Our comprehensive packages include diverse support options that clients can tailor to their needs.

07
Testing and Launch

We execute functionality testing, usability testing, performance testing, security testing, and user acceptance testing before launch and deployment.

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06
System Integrations

We assist the enterprise in integrating the finished portal into its existing systems and connecting all the necessary apps (like inventory management) to it.

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05
Client Portal Development

We incorporate crucial capabilities like personalization, responsiveness, support modules, etc., into the portal based on the finalized design.

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Features of Customer Portal

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Communication

Manage communications and related applications on the portal from a centrally located dashboard.

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Security

Deploy robust encryptions and secure login protocols like Single Sign-Ons easily for the team and customers.

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Accounts and Passwords

Get tools to manage team and customer accounts and passwords while remaining compliant with all the regulations.

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Payment Gateways

Easily modify or add new payment methods and options, such as BNPL, SNPL, etc., to enhance the customer experience.

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Data Governance

Deploy robust control over data access and user profiles on the portal across the entire base of users.

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Cloud Storage and Management

Efficiently manage cloud storage to enhance portal scalability based on demands and fluctuations.

Client Portals Have More to Offer

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Distinguish Your Brand

Stay ahead of your competitors with efficient customer portals.

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Scalability

Grow with your customer base by deploying scalable interfaces.

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24x7

The online interface is always on and always available.

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Analytics

Employ analytics and reporting to understand customer usage of the portal.

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Collaboration

Make collaboration between sales and marketing easier through built-in portal tools.

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Streamlined Management

Manage your customers and their needs efficiently through a single interface.

Customized to Perfection

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Seamless Communication
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Enhanced Customer Satisfaction
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Improved Request Management
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Regulatory Compliance
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Robust Security
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Streamlined Internal Workflows

Digital Development That Converts

White Label & Customizable
Branded Solutions

White-label your client portal with your tone and style.

White Label & Customizable
On-Site Deployments

Retain total ownership of your solutions through on-premise configuration.

White Label & Customizable
Global Solutions

Reach a global audience with multilanguage support.

White Label & Customizable
End-to-End Solutions

Plug-and-play client portals for ease of implementation.

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"Unlocking a World of Unique Solutions: Where Innovation Meets Resolution, Offering Tailored Development Solutions for Your Unique Journey Towards Seamless Success."

Frequently Asked Questions

  • What is a client portal?
  • Why do I need a customer portal development company?
  • Is it possible to ensure customer data security on a client portal?
  • How can I encourage my clients to use the client portal?
  • Can I put my branding on the client portal?

What is a client portal?

What is a client portal?

Client portals are online platforms of a business or brand that provide customers access to various resources, tools, and services. It acts as a bridge between the brand and the customer.

Why do I need a customer portal development company?

Why do I need a customer portal development company?

A professional client portal development company knows about the latest technologies, industry best practices, and techniques to develop a state-of-the-art client portal.

Is it possible to ensure customer data security on a client portal?

Is it possible to ensure customer data security on a client portal?

Yes, client portals can deploy a variety of security measures, such as encryptions, blockchains, multi-factor authentication, single sign-on, etc., to implement robust security on the portal.

How can I encourage my clients to use the client portal?

How can I encourage my clients to use the client portal?

The best way to encourage your clients and customers to use your portal is to highlight its advantages. Communicate clearly about all that a client can achieve through the portal and provide a login incentive.

Can I put my branding on the client portal?

Can I put my branding on the client portal?

Yes, it is possible to develop client portals that are white-labelled and can be customized in different ways with your business's branding.

Transform Your Business With Digital Enterprise Solutions

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Our Offices

INDIA AHMEDABAD, INDIA

401, One World West, Nr. Ambli T-Junction 200, S P Ring Road, Bopal, Ahmedabad, Gujarat 380058

UK
UK

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GERMANY GERMANY

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AUSTRALIA AUSTRALIA

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USA USA

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SOUTH AFRICA SOUTH AFRICA

Cube Work Space, 24 Hans Strijdom Avenue, Cape Town

UAE DUBAI, UAE

B 503 Sama Tower, Sheikh Zayed Road, United Arab Emirates

country-flag CANADA

34 Applegrove Ct. Brampton ON L6R 2Y8