Efficiency & Innovation in telecom contracts
Our client is a reputed Telecom and IT service provider catering to varied business needs. Their primary mission is to provide exceptional communication and technology solutions to help clients in achieving their organizational goals. With a strong commitment to providing remarkable service, they have a team of skilled professionals dedicated to ensuring an outstanding customer experience. They work closely with clients to understand their needs and develop customized solutions to meet their unique requirements. With extensive experience in the telecom and IT industries, they offer the highest level of service and support to help clients succeed in their respective areas.
We needed to implement procedures that strictly comply with the standards mandated by telecom firms and governing bodies.
Design flexible procedures that can adapt to the different internal procedures of every telecom corporation. Establish dynamic systems that are capable of adjusting to the specific needs of each company.
The system's contract documents need to be genuine and valid, ensuring accuracy and consistency in the approval process. These documents must be generated and authorized through the system, providing a dependable and reliable approach to document management.
The roaming, legal, and finance departments were all part of our dynamic workflow. Completed forms collected technical and commercial information, as well as third-party integration created templates. Our multi-level approach ensured communication as well as task assignment with clear deadlines.
We also provided an Angular-based UI that reflects the branding theme of the client. Each user has access to a dashboard that provides a quick overview of workflows in progress, their status, and timelines.
Additionally, each user got an inbox and outbox to keep track of assigned and delivered tasks.
Finally, our system offered digital signature capability using DocuSign, ensuring the authenticity and security of the documents.
Overall, we faced several challenges in creating contracts that adhered to strict industry standards and regulations, while also accommodating the individual processes of each telecom company. However, our solution involved a dynamic workflow that streamlined the contract creation process, reduced irregularities in contract formats, and decreased the time required for drafting contracts. By incorporating third-party integration, multi-level workflows, and digital signature capabilities, our system not only addressed these challenges but also enabled end-users to renew their contracts easily- ultimately leading to increased efficiency and customer satisfaction.
Alfresco
AHMEDABAD, INDIA
401, One World West, Nr. Ambli T-Junction 200, S P Ring Road, Bopal, Ahmedabad, Gujarat 380058
UK
Kemp House 160 City Road, London, United Kingdom EC1V 2NX
GERMANY
Nürnberger Str. 46 90579 Langenzenn Deutschland
AUSTRALIA
Level 36 Riparian Plaza, 71 Eagle Street, Brisbane, QLD 4000
USA
4411 Suwanee Dam road, Bld. 300 Ste. 350 Suwanee GA, 30024
SOUTH AFRICA
Cube Work Space, 24 Hans Strijdom Avenue, Cape Town
DUBAI, UAE
B 503 Sama Tower, Sheikh Zayed Road, United Arab Emirates
CANADA
34 Applegrove Ct. Brampton ON L6R 2Y8
Tridhya Tech is a full-service software development company focused on delivering solutions for Web & Mobile Applications, AI & IoT to clients globally. We believe in technological empowerment and provide end-to-end tech solutions to build an effective digital presence.
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