Nowadays, it has become almost impossible for any business to run without a digital enterprise system. As the world has adapted to the rapid pace of transformation, the digital enterprise system is the one component that any business cannot run without.
According to Predence Research, in 2022, the global enterprise software market was worth 201.05 bn USD. It is estimated to grow at a compound annual growth rate (CAGR) of 11.74% from 2023 to 2032.
In this blog, we will learn about what is a digital enterprise system and what are its types. So, let’s get started.
How would you define Digital Enterprise System?
A digital enterprise system is a software system that helps businesses streamline their data, reports, analytics, and internal and external processes. The digital enterprise system automates operations in enterprises of all types including government and civil bodies.
There are several types of digital enterprise systems depending on the type of business or organization Digital enterprise system also aids in maximizing digital experience solutions and delivering the best to the customers.
Here are the main types of Digital Enterprise Systems:
- Customer Relationship Management (CRM) system
- Enterprise Resource Planning (ERP) system
- Supply Chain Management (SCM) system
Let's discuss the types of digital enterprise systems in detail.
Types of Digital Enterprise Systems
Customer Relationship Management System (CRM)
Customer Relationship Management System handles the internal operations of a company very effortlessly. When it comes to building and managing customer relationships with utmost accuracy, a CRM system comes in.
Studies have shown that the companies that use CRM systems have experienced a 17% higher rate of lead generation and a 16% increase in customer retention. These numbers are nothing but an example of the potential of incorporating a CRM system in your business.
This system can help you to collect, analyze and display your valuable data in a more systematic way. With this information, the CRM system can enhance customer satisfaction which can lead to business growth.
Enterprise Resource Planning System (ERP)
Enterprise Resource Planning (ERP) System is a very important one as it plays a very crucial role in handling the business. ERP system manages finance, marketing, procurement, human resources, and accounting.
They offer real-time visibility of your data and then help you in resource allocation, effective planning, and taking informed decisions,
ERP system has various programs that are created for some specific tasks. For example, the ERP system helps in promoting your product through communication channels. Then, the system provides you with marketing analytics, reporting, and data gathering.
Supply Chain Management System (SCM)
A business that deals in the processing of raw materials into finished goods highly requires a Supply Chain Management System. The modules of this system ensure that the employees like warehouse managers, purchasing agents, senior supply chain leaders, and inventory planners get detailed data.
Further, it also optimizes inventory levels, maximizes on-time shipments, prioritizes orders, and most importantly can identify incompetent processes and prevent supply chain disruptions.
The modules included in Supply Chain Management System are:
- Procurement Module
- Inventory Management
- Warehouse management system (WMS)
- Transportation management system (TMS)
#CTA-1# Business Intelligence (BI)
Major Business Applications
The main goal of business intelligence apps is to provide data analysis and specific information for efficient decision-making. With this app, organizations can effortlessly minimize expenses, understand what works better and identify the actions that must be eliminated. Marketing
Data mining, business analysis, and visualization tools with powerful infrastructure are all included in business intelligence apps.
Having a growing business means handling all the marketing stuff by yourself. Such applications or systems can save you a lot of time and deliver effective results with less money.
This system can automate your emails, social media, and any other medium that you use. It then helps you in shaping your campaigns by providing a better target audience, getting leads, and then converting them into loyal customers. Additionally, you also get reports and analytics if you want to make changes to your campaigns. Payments
Most businesses rely on third-party vendors when it comes to payments. But having your own tailor-made payment getaway can be a lot more beneficial than you think. This system made according to business needs is highly efficient and creates trust and transparency.
Digital Enterprise Solutions help enterprises to grow in an efficient way by streamlining the activities that control different departments. With automation and data centralization, businesses can avoid escalations and progress rapidly. Every business must consider having digital enterprise systems for a better future.